PRIVACY POLICY

PRIVACY

We respect your privacy and are committed to protecting your personal information. When you visit or make a purchase from PaulaB Jewellery & Accessories, we may collect information such as your name, email address, phone number, billing and shipping details, order information and website activity. We use this information to process payments, fulfil and deliver orders, provide customer support, communicate with you about your purchases, improve our website and services, and send marketing communications where permitted. We use trusted service providers, including Shopify, payment processors, delivery companies and marketing and analytics providers, to help operate our business. Personal information may be shared with these providers where necessary for these purposes, in accordance with applicable privacy laws.

COOKIES

We use cookies and similar technologies to operate our website, improve your shopping experience, understand website performance and support our marketing activities.

Cookies are small files stored on your device when you visit a website.

We use the following categories of cookies:

• Required cookies: Necessary for essential website functions, including shopping carts, checkout and account access.

• Personalization cookies: Remember your preferences and help provide a more personalized shopping experience.

• Analytics cookies: Help us understand how visitors use our website so we can improve its performance and functionality.

• Marketing cookies: Help us and our advertising partners measure advertising effectiveness and display relevant advertisements.

Where required, we ask for your consent before using non-essential cookies.

You can accept all cookies, decline non-essential cookies or manage your preferences through our cookie consent banner.

You can also adjust your browser settings to block or delete cookies. Disabling certain cookies may affect some website functions.

For further information about how we collect and use personal information, please refer to this Privacy Policy.

LINKS TO OTHER WEBSITES

Our website may contain links to other sites that are not under our control. These websites have their own privacy policies, and we encourage you to review them. We have no responsibility for a linked website and provide them solely for your information and convenience.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal requirements. Any updates will be published on this page, together with the revised date where applicable. We encourage you to review this Privacy Policy periodically.

YOUR PRIVACY RIGHTS

At PaulaB Jewellery & Accessories, we respect your privacy and your rights regarding your personal information.

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or outdated personal information.

• Request deletion of your personal information, where applicable.

• Withdraw your consent to certain uses of your personal information.

• Object to or request restrictions on certain processing activities, where applicable.

• Opt out of marketing communications at any time.

To exercise your privacy rights or make a privacy-related enquiry, please contact us at:

customercare@paulab.com.au

We will review your request and respond in accordance with applicable privacy laws. Certain information may need to be retained for legal, accounting, or legitimate business purposes.

CONTACT US

For further information or to contact PaulaB Jewellery & Accessories, please email customercare@paulab.com.au